Support Services

Currently we offer three different, multi-level support packages starting at $249 per year.

Level One Support $249 / 12 months

This package gives your entire shop unlimited technical phone and email support during our normal business hours M-F 8am - 8pm EST.
Special login to the Help Desk to see your Support Tickets, New Videos, Training Lessons, FAQs and more.
Free same version updates with new features and enhancements.
Access to Web support where a technician can connect to you and assist you quickly.
Unlimited edits to post processors for up to two machines.
One hour of Online Training (Limited Time Offer!)

This package gives your entire shop unlimited technical phone and email support during our normal business hours M-F 8am - 8pm EST.
Special login to the Help Desk to see your Support Tickets, New Videos, Training Lessons, FAQs and more.
Free same version updates with new features and enhancements.
Access to Web support where a technician can connect to you and assist you quickly.
Unlimited edits to post processors for up to four machines.
25% off any BobCAD-CAM Software or Training Video purchases.
Access to Basic and Advanced Training Webinars and Prerecorded Webinars.
Two hours of Online Training (Limited Time Offer!)

This package gives your entire shop unlimited technical phone and email support during our normal business hours M-F 8am - 8pm EST.
Special login to the Help Desk to see your Support Tickets, New Videos, Training Lessons, FAQs and more.
Free same version updates with new features and enhancements.
Access to Web support where a technician can connect to you and assist you quickly.
Unlimited edits to post processors for unlimited machines.
25% off any BobCAD-CAM Software or Training Video purchases.
Access to Basic and Advanced Training Webinars and Prerecorded Webinars.
Two hours of Online Training (Limited Time Offer!)
VIP CLUB Priority Call Back Service. This gives you the option to have your ticket marked as high priority.